Boston Consulting Group (BCG), a global management consulting company, has a workforce made up of a diversity of profiles and capabilities, something its clients require and expect. The company recognized that to engage and retain this diverse workforce, it needed to add flexibility to how they worked, making careers at BCG “more professionally sustainable and personally fulfilling” as its website says.
As Meldon Wolfgang, Senior Partner and Managing Director explained,
We’ve always had bespoke arrangements where employees could work different days of the week, but what was happening was that workloads were bleeding into employee’s time off. We needed to figure out a way to structurally change this, giving employees time to take a step back, recharge and address other personal or family priorities.
The result was a program called ‘Flexibility @BCG’, with an objective to help employees find the flexibility to achieve balance between the work they love doing and the life they love living. Feedback on the program’s been positive, with employees saying, “it enables me to have a sustainable career” and it lets me “step away and focus on things that really matter to us”. It’s also contributed to BCG rising to number three on Fortune’s “100 Best Companies to Work For” list in 2017.
BCG’s flexibility program has three key elements:
BCG’s flexibility program shows a holistic approach to flexibility, looking at various ways to deliver and encourage flexibility. As Wolfgang says,
We place tremendous value in developing long-term relationships with members of our team, and continually strive to create the conditions for them to develop, push themselves, find balance, and thrive at BCG.